I wish I could give them a zero, we were harassed by a short guy at Terminal 1 near the United door because we were choosing Lyft over their service. This guy confirmed why I did not choose them.
I have used this shuttle for years and I am highly disappointed with the last interaction with Go Airport shuttle. I made my reservation 2 days in advance and when it came time to pick on the day of my flight, I was contacted 40 mins before pick up to advise me that they were sending a cab because they didn't have any other passengers at the time. I was flabbergasted. I asked why didn't they call me 24 hrs in advance like they require for reservations, I was told they were calling me now. I was also told they were doing me a courtesy by calling a cab and did I want it or not. Can you believe how unprofessional that is. After reading the comments of the reviews maybe they are under new management however they are providing horrible service. I will never use them again. Since I didn't have time to really prepare I contacted LYFT.
on 12/17/2016 we arrived back at port everglades on the Harmony of the seas. we had a contract with another company that never showed so i called GO AIRPORT SHUTTLE i was amazed they where there in 10 minutes with a van for all 8 of us clean friendly and very professional
Driver told us that he hates n***ers. Before we entered the van the recruiter (I would call him)told us that they accepted debit/credit card payments (none of us had cash). When we got to the hotel, the driver's card machine magically stopped working, and he insisted we use an ATM (which charged 4 dollars). We told him to remove the $4 ATM surcharge from each of our bill as it would be unfair for us to pay more than the original agreement as per THEIR machine not working. He got upset that he was losing money and said "this is why I hate N***ers". There are witnesses that can back my story up, including hotel employees... I called the company and reported the issue, they said they would call us back. We never received a call back. I would say if you're black, don't give this company your money because they apparently hate us.
WE ALL HIGHLY RECOMMEND GO AIRPORT SHUTTLE
horrible experience. office lied about how they work. we waited over an hour to be picked up. would never use them again, would never recommend them.
Go Airport Shuttle Executive Car Service is a US Point Of Interest based in Oakland Park, Florida. Go Airport Shuttle Executive Car Service is located at 221 E Oakland Park Blvd, Oakland Park, FL 33334, USA.
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